Refund policy

At Cairn Print, we strive to provide the highest quality products to our customers. However, if you are not satisfied with your purchase, we offer refunds under certain circumstances.

Refunds cannot be given on personalised products unless it is our mistake. In the event that we have made a mistake on your order, please contact us immediately so that we can resolve the issue and issue a refund if necessary. The original product must be returned to us.

Please note that shipping costs are non-refundable unless we have made a mistake to your purchased product.

If you have any questions or concerns about our refund policy, please don't hesitate to contact us.